The payment of the price of products purchased through the Website shall be made within the deadline of 72 hours from the date of transmission of the order confirmation by the Seller to the Customer. The Customer expressly agrees that the execution of the Contract by the Seller shall start at the date the money transfer is received on the Seller’s bank account.
The Seller accepts payment by Credit Card and Paypal. In the latter case, the customer must send copy of the transfer order with indication of the transfer number to the address firstname.lastname@example.org .
Prices shown on the Site are in Euros and are inclusive of VAT unless you have selected an alternative country where VAT is not chargeable.
Customers purchasing from an Extra-Cee country will be charged for the items purchased (VAT excluded) and shipping costs only.
Please note that orders shipped outside of the European Community are served as DDU (Delivered Duty Unpaid) and may be subject to tax and customs duties.
We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.
Please be aware that some shipments may experience delays due to the customs clearance process, which are outside of our control.
It is possble to pay using the following credit cards: Visa, Mastercard, Maestro, American Express, Diners.
The customer is given the option to pay for purchases by using a Verified Paypal account.
The Seller accepts payments from verified accounts and reserves the right to ship the goods to the address of the account verified by PayPal.
Payments from verified PayPal accounts can NOT be canceled.
Under the European Directive 44/99/EC and the Italian Legislative Decree n. 206/2005 (Consumer Code) and the rules and regulations referred to in Articles 128, 129, 130, 131, 132, 133, 134, 135 and subsequent amendments to the Decree. 206/2005, under which the Seller guarantees to the Customer, who qualifies as a “Consumer”, that the Products will be free from defects in design and material and conform to the descriptions posted on the Site. The application of any guarantee does not apply in case the use or the cleaning of the product does not comply with the instructions and warnings provided by the Seller and/or in the description on the tags or labels.
The Customer will examine the products in the shortest possible time and will send to the Seller, by e-mail or registered mail, an explicit complaint with an indication of the defect and/or non-compliances identified, and the relevant documentation as indicated in the return form (at least one photograph of the product, the order confirmation sent by the Seller and the receipt).
Following the receipt of the form and accompanying documentation, the Seller will assess the defects or non-compliance reported by the customer and, after making quality checks to verify the non-conformity of the Product, will, at their discretion, decide whether to authorize the return of the Product by the Customer, contacting the Customer via e-mail at the address provided by the latter during the process of registration on the Site. Authorization to return the Products shall not constitute in any way recognition of defects or non-compliance, existence of which will be confirmed after the return.
The Products for which the Seller has authorized the refund will be sent by the Client, together with a copy of the return authorization within 30 (thirty) days of notification of the defect or non-conformity to the following address: BERNÈ BOUTIQUE di Maddalena Russo Via Borfuro, 6 - 24122 BERGAMO Italy phone: +39 035 220780; email@example.com
If the Seller is required to refund the Customer the price paid, the refund will be made through Pay Pal.